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Summary

Senior software engineer with 8+ years building scalable web platforms, API services, and cloud-based product systems.

Experienced in React, TypeScript, Node.

js, testing, CI/CD, observability, and practical architecture decisions that improve reliability, maintainability, and delivery speed.

Experience

Senior Software Engineer- TechNova GmbH

May 2021 – Present

Berlin, Germany

Architected and developed scalable web applications using React, TypeScript, Node.js, and PostgreSQL.

Designed RESTful and GraphQL APIs, improving performance and maintainability across core workflows.

Led migration to AWS cloud infrastructure, reducing infrastructure costs by 20% and improving deployment reliability.

Mentored junior engineers and established best practices for testing, code review, and CI/CD.

Introduced monitoring dashboards that helped engineering teams identify slow endpoints and release risks earlier.

Software Engineer- BrightCoders

Jul 2018 – Apr 2021

Berlin, Germany

Built and maintained microservices using Node.js, Express, Docker, and Redis.

Improved automated testing with Jest and Playwright, lifting release confidence and reducing regressions.

Set up GitHub Actions pipelines and Docker workflows to improve deployment speed.

Collaborated with product managers to translate customer requirements into reliable technical delivery plans.

Frontend Developer- Northstar Labs

Mar 2017 – Jun 2018

Hamburg, Germany

Built reusable React components and improved accessibility across customer-facing product screens.

Partnered with designers to refine interaction patterns and reduce support tickets from confusing workflows.

Junior Software Engineer- CodeCraft Solutions

Jun 2016 – Jun 2018

Berlin, Germany

Developed and maintained web applications using JavaScript, HTML, CSS, and Node.js.

Collaborated with product and QA teams to ship new features on time and improve legacy code.

Wrote documentation for common development workflows, onboarding, and release checks.

Skills

JavaScript

Node.js

TypeScript

Express

React

REST APIs

Next.js

GraphQL

PostgreSQL

Kubernetes

MongoDB

CI/CD

AWS

Git

Docker

Jest

Playwright

Agile

System Design

Education

BSc, Computer Science

2016

Technical University of Berlin

Certifications

AWS Certified Developer - Associate - Amazon Web Services (2023)

Selected Achievements

Reduced release incidents by 31% by improving test coverage and deployment checks.

Improved API response time for high-traffic endpoints through caching and query optimization.

Summary

Senior software engineer with 8+ years building scalable web platforms, API services, and cloud-based product systems.

Experienced in React, TypeScript, Node.

js, testing, CI/CD, observability, and practical architecture decisions that improve reliability, maintainability, and delivery speed.

Experience

Senior Software Engineer- TechNova GmbH

May 2021 – Present

Berlin, Germany

Architected and developed scalable web applications using React, TypeScript, Node.js, and PostgreSQL.

Designed RESTful and GraphQL APIs, improving performance and maintainability across core workflows.

Led migration to AWS cloud infrastructure, reducing infrastructure costs by 20% and improving deployment reliability.

Mentored junior engineers and established best practices for testing, code review, and CI/CD.

Introduced monitoring dashboards that helped engineering teams identify slow endpoints and release risks earlier.

Software Engineer- BrightCoders

Jul 2018 – Apr 2021

Berlin, Germany

Built and maintained microservices using Node.js, Express, Docker, and Redis.

Improved automated testing with Jest and Playwright, lifting release confidence and reducing regressions.

Set up GitHub Actions pipelines and Docker workflows to improve deployment speed.

Collaborated with product managers to translate customer requirements into reliable technical delivery plans.

Frontend Developer- Northstar Labs

Mar 2017 – Jun 2018

Hamburg, Germany

Built reusable React components and improved accessibility across customer-facing product screens.

Partnered with designers to refine interaction patterns and reduce support tickets from confusing workflows.

Junior Software Engineer- CodeCraft Solutions

Jun 2016 – Jun 2018

Berlin, Germany

Developed and maintained web applications using JavaScript, HTML, CSS, and Node.js.

Collaborated with product and QA teams to ship new features on time and improve legacy code.

Wrote documentation for common development workflows, onboarding, and release checks.

Skills

JavaScript

Node.js

TypeScript

Express

React

REST APIs

Next.js

GraphQL

PostgreSQL

Kubernetes

MongoDB

CI/CD

AWS

Git

Docker

Jest

Playwright

Agile

System Design

Education

BSc, Computer Science

2016

Technical University of Berlin

Certifications

AWS Certified Developer - Associate - Amazon Web Services (2023)

Selected Achievements

Reduced release incidents by 31% by improving test coverage and deployment checks.

Improved API response time for high-traffic endpoints through caching and query optimization.

Experience

Senior Project Manager

TechSolutions Ltd.

Jan 2021 – Present

London, UK

Led end-to-end delivery of multi-million-pound projects across IT and digital transformation initiatives.

Managed cross-functional teams of up to 12 members while improving sprint visibility and quality standards.

Implemented delivery dashboards that increased project efficiency by 25%.

Introduced weekly risk reviews that reduced late delivery escalations and improved stakeholder confidence.

Project Manager

Digital Innovations Group

Jun 2018 – Dec 2020

Manchester, UK

Managed eight concurrent projects with budgets up to GBP 1.5M across product, operations, and client services.

Defined project scope, goals, and deliverables in collaboration with stakeholders.

Monitored risks and coordinated meetings to ensure project milestones were met.

Created executive status reports that clarified timelines, ownership, budget health, and next decisions.

Delivery Coordinator

Northline Media

Jun 2018 – Dec 2019

Birmingham, UK

Coordinated launch plans for client websites, campaign assets, and reporting workflows.

Maintained project documentation and helped resolve dependencies between design, content, and engineering.

Junior Project Coordinator

BrightFuture Ltd.

Sep 2016 – May 2018

Leeds, UK

Supported project managers in planning, scheduling, and resource allocation.

Prepared status reports, documentation, and follow-up actions for internal reviews.

Tracked open actions across client meetings and improved handover quality between project phases.

Education

MSc2020

University of Manchester

BSc2018

University of Leeds

Selected Highlights

Improved stakeholder reporting rhythm across product, marketing, and operations teams.

Built reusable delivery templates for planning, risk tracking, and project retrospectives.

Recognized for calm communication during complex launches with changing requirements.

About Me

Results-driven project manager with 7+ years leading cross-functional teams, stakeholder communication, and digital delivery. Skilled at turning complex priorities into clear plans, reducing delivery risk, and keeping teams focused on measurable outcomes across product, marketing, and operations.

Contact

+44 7700 900123

emma.johnson@email.com

London, UK

linkedin.com/in/emmajohnson

Skills

Project Management

Stakeholder Management

Risk Mitigation

Agile Methods

Data Analysis

SQL

Excel

Power BI

Jira

Budget Tracking

Change Control

Team Facilitation

Client Communication

Process Improvement

Certificates

PRINCE2 Foundation (2021)

Google Data Analytics (2022)

Agile Project Management (2023)

Experience

Senior Project Manager

TechSolutions Ltd.

Jan 2021 – Present

London, UK

Led end-to-end delivery of multi-million-pound projects across IT and digital transformation initiatives.

Managed cross-functional teams of up to 12 members while improving sprint visibility and quality standards.

Implemented delivery dashboards that increased project efficiency by 25%.

Introduced weekly risk reviews that reduced late delivery escalations and improved stakeholder confidence.

Project Manager

Digital Innovations Group

Jun 2018 – Dec 2020

Manchester, UK

Managed eight concurrent projects with budgets up to GBP 1.5M across product, operations, and client services.

Defined project scope, goals, and deliverables in collaboration with stakeholders.

Monitored risks and coordinated meetings to ensure project milestones were met.

Created executive status reports that clarified timelines, ownership, budget health, and next decisions.

Delivery Coordinator

Northline Media

Jun 2018 – Dec 2019

Birmingham, UK

Coordinated launch plans for client websites, campaign assets, and reporting workflows.

Maintained project documentation and helped resolve dependencies between design, content, and engineering.

Junior Project Coordinator

BrightFuture Ltd.

Sep 2016 – May 2018

Leeds, UK

Supported project managers in planning, scheduling, and resource allocation.

Prepared status reports, documentation, and follow-up actions for internal reviews.

Tracked open actions across client meetings and improved handover quality between project phases.

Education

MSc2020

University of Manchester

BSc2018

University of Leeds

Selected Highlights

Improved stakeholder reporting rhythm across product, marketing, and operations teams.

Built reusable delivery templates for planning, risk tracking, and project retrospectives.

Recognized for calm communication during complex launches with changing requirements.

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Summary

Senior finance manager with 11 years of experience leading FP&A, board reporting, and commercial finance for SaaS and marketplace companies.

Known for turning messy operating data into clear decisions, tightening forecast accuracy, and partnering with sales and product leaders on profitable growth.

Experience

Senior Finance Manager- Nexora Cloud

2022 – Present

Berlin, Germany

Own annual planning and rolling forecasts for a EUR 96M ARR SaaS business across five product lines.

Improved forecast accuracy from 82% to 94% by rebuilding revenue, churn, and usage-based expansion models.

Created board reporting pack used by CEO and investors to track CAC payback, net retention, and cash runway.

Partnered with sales leadership on pricing analysis that lifted enterprise gross margin by 7 percentage points.

Finance Business Partner- Klarity Markets

2018 – 2022

Hamburg, Germany

Managed departmental budgets for 240 employees and identified EUR 1.8M in recurring vendor savings.

Built hiring and compensation model that helped leadership prioritize headcount during two funding rounds.

Automated monthly close variance analysis, reducing reporting cycle from six days to two.

Financial Analyst- Boreal Foods

2015 – 2018

Munich, Germany

Prepared weekly margin dashboards for operations, procurement, and regional sales teams.

Supported acquisition diligence by validating revenue quality, working capital, and customer concentration.

Skills

FP&A

Pricing analysis

Board reporting

SQL

SaaS metrics

NetSuite

Revenue modelling

Power BI

Stakeholder management

Education

MSc, Finance

2015

Frankfurt School of Finance & Management

BSc, Business Administration

2013

University of Cologne

Certifications

Chartered Financial Analyst Level II - CFA Institute (2021)

Advanced Financial Modeling - Wall Street Prep (2019)

Summary

Senior finance manager with 11 years of experience leading FP&A, board reporting, and commercial finance for SaaS and marketplace companies.

Known for turning messy operating data into clear decisions, tightening forecast accuracy, and partnering with sales and product leaders on profitable growth.

Experience

Senior Finance Manager- Nexora Cloud

2022 – Present

Berlin, Germany

Own annual planning and rolling forecasts for a EUR 96M ARR SaaS business across five product lines.

Improved forecast accuracy from 82% to 94% by rebuilding revenue, churn, and usage-based expansion models.

Created board reporting pack used by CEO and investors to track CAC payback, net retention, and cash runway.

Partnered with sales leadership on pricing analysis that lifted enterprise gross margin by 7 percentage points.

Finance Business Partner- Klarity Markets

2018 – 2022

Hamburg, Germany

Managed departmental budgets for 240 employees and identified EUR 1.8M in recurring vendor savings.

Built hiring and compensation model that helped leadership prioritize headcount during two funding rounds.

Automated monthly close variance analysis, reducing reporting cycle from six days to two.

Financial Analyst- Boreal Foods

2015 – 2018

Munich, Germany

Prepared weekly margin dashboards for operations, procurement, and regional sales teams.

Supported acquisition diligence by validating revenue quality, working capital, and customer concentration.

Skills

FP&A

Pricing analysis

Board reporting

SQL

SaaS metrics

NetSuite

Revenue modelling

Power BI

Stakeholder management

Education

MSc, Finance

2015

Frankfurt School of Finance & Management

BSc, Business Administration

2013

University of Cologne

Certifications

Chartered Financial Analyst Level II - CFA Institute (2021)

Advanced Financial Modeling - Wall Street Prep (2019)

ATS Classic

Senior Finance Manager

Best for ATSTraditionalNo photo

Work Experience

Accounting Executive

Borcelle GroupJan 2023 – Present

Toronto, Canada

Implemented cost-control measures that reduced operating expenses by 15% without slowing monthly close.

Streamlined financial reporting processes, improving efficiency by 20% and reducing manual reconciliation work.

Led the finance team through a complex audit and ensured compliance with updated regulatory requirements.

Introduced monthly variance review cadence that helped department heads act earlier on budget risks.

Accountant

Salford & Co.Mar 2021 – Dec 2022

Mississauga, Canada

Managed month-end close processes and reduced closing time by 25%.

Implemented forecasting improvements that supported more accurate cash-flow planning.

Collaborated with operations leaders to identify revenue leakage and improve billing controls.

Prepared management reporting packs covering margin, receivables, and cash conversion trends.

Junior Accountant

Arrowall IndustriesFeb 2020 – Jan 2021

Toronto, Canada

Prepared financial statements and reconciliations with strong accuracy under tight deadlines.

Conducted internal audit checks, identifying discrepancies and improving control documentation.

Supported accounts payable and receivable workflows while maintaining clean vendor records.

Finance Assistant

Northgate RetailMay 2018 – Jan 2020

Toronto, Canada

Maintained invoice logs, payment schedules, and expense records for three regional business units.

Assisted senior accountants with quarterly reconciliations and year-end reporting preparation.

Educational Background

Master of Professional Accounting, Financial Management

Rimberio UniversityOct 2019

Bachelor of Accounting with Honours, Accounting

City CollegeAug 2018

Projects

Finance Reporting Automation

Designed a reporting workflow that connected close outputs, budget owners, and executive dashboards into one monthly review pack.

Audit Readiness Playbook

Created standardized evidence checklists, control owners, and deadline tracking for smoother external audit preparation.

Selected Achievements

Reduced recurring reporting corrections by 30% through clearer account ownership.

Built an onboarding checklist now used by new finance team members.

Recognized by leadership for improving audit readiness during a high-growth period.

Skills

Financial analysis

Budgeting and forecasting

Risk management

Invoicing systems

Taxation

Accounting software

Finance software

Data tools

Audit readiness

Month-end close

Cash-flow planning

Variance analysis

Stakeholder reporting

Languages

English (Fluent)

French (Fluent)

Mandarin (Professional)

Certification

Certified Financial Analyst - Finance Institute (2022)

Advanced Spreadsheet for Accounting - Borcelle Group (2021)

Risk and Controls Workshop - CPA Ontario (2020)

Financial Forecasting - Corporate Finance Institute (2019)

Additional Information

Served as Team Lead in a company-wide finance process improvement initiative.

Volunteer treasurer for a local nonprofit organization.

Received Excellence in Financial Management Award at Borcelle.

Skills

Financial analysis

Budgeting and forecasting

Risk management

Invoicing systems

Taxation

Accounting software

Finance software

Data tools

Audit readiness

Month-end close

Cash-flow planning

Variance analysis

Stakeholder reporting

Languages

English (Fluent)

French (Fluent)

Mandarin (Professional)

Certification

Certified Financial Analyst - Finance Institute (2022)

Advanced Spreadsheet for Accounting - Borcelle Group (2021)

Risk and Controls Workshop - CPA Ontario (2020)

Financial Forecasting - Corporate Finance Institute (2019)

Additional Information

Served as Team Lead in a company-wide finance process improvement initiative.

Volunteer treasurer for a local nonprofit organization.

Received Excellence in Financial Management Award at Borcelle.

Work Experience

Accounting Executive

Borcelle GroupJan 2023 – Present

Toronto, Canada

Implemented cost-control measures that reduced operating expenses by 15% without slowing monthly close.

Streamlined financial reporting processes, improving efficiency by 20% and reducing manual reconciliation work.

Led the finance team through a complex audit and ensured compliance with updated regulatory requirements.

Introduced monthly variance review cadence that helped department heads act earlier on budget risks.

Accountant

Salford & Co.Mar 2021 – Dec 2022

Mississauga, Canada

Managed month-end close processes and reduced closing time by 25%.

Implemented forecasting improvements that supported more accurate cash-flow planning.

Collaborated with operations leaders to identify revenue leakage and improve billing controls.

Prepared management reporting packs covering margin, receivables, and cash conversion trends.

Junior Accountant

Arrowall IndustriesFeb 2020 – Jan 2021

Toronto, Canada

Prepared financial statements and reconciliations with strong accuracy under tight deadlines.

Conducted internal audit checks, identifying discrepancies and improving control documentation.

Supported accounts payable and receivable workflows while maintaining clean vendor records.

Finance Assistant

Northgate RetailMay 2018 – Jan 2020

Toronto, Canada

Maintained invoice logs, payment schedules, and expense records for three regional business units.

Assisted senior accountants with quarterly reconciliations and year-end reporting preparation.

Educational Background

Master of Professional Accounting, Financial Management

Rimberio UniversityOct 2019

Bachelor of Accounting with Honours, Accounting

City CollegeAug 2018

Projects

Finance Reporting Automation

Designed a reporting workflow that connected close outputs, budget owners, and executive dashboards into one monthly review pack.

Audit Readiness Playbook

Created standardized evidence checklists, control owners, and deadline tracking for smoother external audit preparation.

Selected Achievements

Reduced recurring reporting corrections by 30% through clearer account ownership.

Built an onboarding checklist now used by new finance team members.

Recognized by leadership for improving audit readiness during a high-growth period.

Rachelle Beaudry

Accounting Executive

Results-driven accounting executive with a proven record of improving financial performance, reporting accuracy, and team leadership. Experienced in forecasting, audit readiness, risk management, and cross-functional finance operations for growing organizations. Trusted by senior leaders to translate complex numbers into practical operating decisions.

Contact

rachelle.beaudry@example.com

+1 416 555 0198

Toronto, Canada

linkedin.com/in/rachellebeaudry

Work Experience

Accounting Executive

Borcelle GroupJan 2023 – Present

Toronto, Canada

Implemented cost-control measures that reduced operating expenses by 15% without slowing monthly close.

Streamlined financial reporting processes, improving efficiency by 20% and reducing manual reconciliation work.

Led the finance team through a complex audit and ensured compliance with updated regulatory requirements.

Introduced monthly variance review cadence that helped department heads act earlier on budget risks.

Accountant

Salford & Co.Mar 2021 – Dec 2022

Mississauga, Canada

Managed month-end close processes and reduced closing time by 25%.

Implemented forecasting improvements that supported more accurate cash-flow planning.

Collaborated with operations leaders to identify revenue leakage and improve billing controls.

Prepared management reporting packs covering margin, receivables, and cash conversion trends.

Junior Accountant

Arrowall IndustriesFeb 2020 – Jan 2021

Toronto, Canada

Prepared financial statements and reconciliations with strong accuracy under tight deadlines.

Conducted internal audit checks, identifying discrepancies and improving control documentation.

Supported accounts payable and receivable workflows while maintaining clean vendor records.

Finance Assistant

Northgate RetailMay 2018 – Jan 2020

Toronto, Canada

Maintained invoice logs, payment schedules, and expense records for three regional business units.

Assisted senior accountants with quarterly reconciliations and year-end reporting preparation.

Educational Background

Master of Professional Accounting, Financial Management

Rimberio UniversityOct 2019

Bachelor of Accounting with Honours, Accounting

City CollegeAug 2018

Projects

Finance Reporting Automation

Designed a reporting workflow that connected close outputs, budget owners, and executive dashboards into one monthly review pack.

Audit Readiness Playbook

Created standardized evidence checklists, control owners, and deadline tracking for smoother external audit preparation.

Selected Achievements

Reduced recurring reporting corrections by 30% through clearer account ownership.

Built an onboarding checklist now used by new finance team members.

Recognized by leadership for improving audit readiness during a high-growth period.

ATS Modern

Accounting Executive

ATS-friendlyTwo-columnNo photo

Profile

Computer science graduate with hands-on experience building full-stack web projects, data dashboards, and test automation. Strong foundation in JavaScript, React, Python, SQL, and agile teamwork, with a practical interest in user-focused products and reliable software delivery.

Education

BSc, Computer Science and Engineering

Chalmers University of Technology

2025

Exchange Semester, Applied Data Analytics

Gothenburg Technical College

2024

Projects

Graduate Job Tracker

Built a React and Supabase web app for tracking applications, interviews, deadlines, and tailored CV versions.

Campus Energy Dashboard

Created a Python and SQL dashboard that visualized hourly building energy use and highlighted unusual consumption patterns.

Course Planner Prototype

Designed a course planning interface with accessibility checks, responsive layouts, and reusable component patterns.

Experience

Software Engineering Intern

Northstar Mobility

June 2024 – August 2024

Gothenburg, Sweden

Implemented React form components used by the customer onboarding team.

Wrote unit tests for validation logic and reduced repeated QA issues before release.

Worked with designers and senior engineers during weekly sprint planning and review sessions.

Teaching Assistant

Chalmers University of Technology

2023 – 2024

Gothenburg, Sweden

Supported 90 students in introductory programming labs covering Python, debugging, and basic algorithms.

Prepared feedback notes that helped students improve code readability and problem-solving structure.

Skills

JavaScript

React

TypeScript

Python

SQL

Node.js

Supabase

Git

Unit testing

Data visualization

Agile teamwork

Accessibility basics

Certifications

Responsive Web Design - freeCodeCamp (2024)

Azure Fundamentals - Microsoft (2023)

Profile

Education

BSc, Computer Science and Engineering

Chalmers University of Technology

2025

Exchange Semester, Applied Data Analytics

Gothenburg Technical College

2024

Projects

Graduate Job Tracker

Built a React and Supabase web app for tracking applications, interviews, deadlines, and tailored CV versions.

Campus Energy Dashboard

Created a Python and SQL dashboard that visualized hourly building energy use and highlighted unusual consumption patterns.

Course Planner Prototype

Designed a course planning interface with accessibility checks, responsive layouts, and reusable component patterns.

Experience

Software Engineering Intern

Northstar Mobility

June 2024 – August 2024

Gothenburg, Sweden

Implemented React form components used by the customer onboarding team.

Wrote unit tests for validation logic and reduced repeated QA issues before release.

Worked with designers and senior engineers during weekly sprint planning and review sessions.

Teaching Assistant

Chalmers University of Technology

2023 – 2024

Gothenburg, Sweden

Supported 90 students in introductory programming labs covering Python, debugging, and basic algorithms.

Prepared feedback notes that helped students improve code readability and problem-solving structure.

Skills

JavaScript

React

TypeScript

Python

SQL

Node.js

Supabase

Git

Unit testing

Data visualization

Agile teamwork

Accessibility basics

Certifications

Responsive Web Design - freeCodeCamp (2024)

Azure Fundamentals - Microsoft (2023)

Graduate Focus

Graduate Software Developer

GraduateProjects firstNo photo

Profile

Public health researcher studying digital care access, health equity, and patient-reported outcomes in Nordic healthcare systems. Experienced in mixed-methods research, registry-linked cohort studies, ethics submissions, manuscript development, and teaching research methods to graduate students.

Education

PhD, Public Health Sciences

Karolinska Institutet

2024

MSc, Epidemiology

Lund University

2018

Selected Publications

Lindholm S., Berg A., and Nygren P. Digital primary care access and socioeconomic gradients in follow-up completion. Scandinavian Journal of Public Health. - 2025

Lindholm S. and Dahl M. Patient-reported barriers to hybrid care pathways: a mixed-methods study. BMC Health Services Research. - 2024

Nygren P., Lindholm S., and Rask K. Equity implications of remote consultation adoption in Nordic primary care. European Journal of Public Health. - 2023

Experience

Postdoctoral Researcher

Karolinska Institutet

2024 – Present

Stockholm, Sweden

Lead registry-linked study examining digital appointment access and follow-up outcomes across primary care regions.

Coordinate data governance, ethics amendments, and collaboration meetings with clinical and policy partners.

Prepare manuscripts, conference abstracts, and policy briefs for academic and healthcare audiences.

Doctoral Researcher

Centre for Health Equity Studies

2019 – 2024

Stockholm, Sweden

Designed mixed-methods dissertation project combining survey data, interviews, and national registry linkage.

Published peer-reviewed articles on digital care uptake, patient experience, and socioeconomic access gaps.

Presented findings at European public health conferences and departmental research seminars.

Projects

Digital Care Equity Study

Multi-region study linking appointment data, patient-reported outcomes, and socioeconomic indicators to assess access gaps.

Patient Experience Interview Series

Qualitative interview project exploring trust, usability, and continuity of care in hybrid primary-care pathways.

Teaching & Supervision

Teaching assistant, Epidemiologic Methods, MSc Public Health Sciences - 2021-2024

Guest lecturer, Digital Health Equity seminar series - 2023

Co-supervised two MSc thesis projects on access barriers and patient experience - 2022-2024

Awards & Grants

Early Career Researcher Travel Grant, European Public Health Association - 2024

Doctoral Project Seed Funding, Centre for Health Equity Studies - 2021

Skills

Epidemiology

Mixed methods

Registry data

Stata

NVivo

Survey design

Ethics applications

Manuscript writing

Teaching

Policy briefs

Research coordination

Certifications

Good Clinical Practice - TransCelerate BioPharma (2023)

Advanced Regression Methods - Erasmus Summer Programme (2022)

Profile

Education

PhD, Public Health Sciences

Karolinska Institutet

2024

MSc, Epidemiology

Lund University

2018

Selected Publications

Lindholm S., Berg A., and Nygren P. Digital primary care access and socioeconomic gradients in follow-up completion. Scandinavian Journal of Public Health. - 2025

Lindholm S. and Dahl M. Patient-reported barriers to hybrid care pathways: a mixed-methods study. BMC Health Services Research. - 2024

Nygren P., Lindholm S., and Rask K. Equity implications of remote consultation adoption in Nordic primary care. European Journal of Public Health. - 2023

Experience

Postdoctoral Researcher

Karolinska Institutet

2024 – Present

Stockholm, Sweden

Lead registry-linked study examining digital appointment access and follow-up outcomes across primary care regions.

Coordinate data governance, ethics amendments, and collaboration meetings with clinical and policy partners.

Prepare manuscripts, conference abstracts, and policy briefs for academic and healthcare audiences.

Doctoral Researcher

Centre for Health Equity Studies

2019 – 2024

Stockholm, Sweden

Designed mixed-methods dissertation project combining survey data, interviews, and national registry linkage.

Published peer-reviewed articles on digital care uptake, patient experience, and socioeconomic access gaps.

Presented findings at European public health conferences and departmental research seminars.

Projects

Digital Care Equity Study

Multi-region study linking appointment data, patient-reported outcomes, and socioeconomic indicators to assess access gaps.

Patient Experience Interview Series

Qualitative interview project exploring trust, usability, and continuity of care in hybrid primary-care pathways.

Teaching & Supervision

Teaching assistant, Epidemiologic Methods, MSc Public Health Sciences - 2021-2024

Guest lecturer, Digital Health Equity seminar series - 2023

Co-supervised two MSc thesis projects on access barriers and patient experience - 2022-2024

Awards & Grants

Early Career Researcher Travel Grant, European Public Health Association - 2024

Doctoral Project Seed Funding, Centre for Health Equity Studies - 2021

Skills

Epidemiology

Mixed methods

Registry data

Stata

NVivo

Survey design

Ethics applications

Manuscript writing

Teaching

Policy briefs

Research coordination

Certifications

Good Clinical Practice - TransCelerate BioPharma (2023)

Advanced Regression Methods - Erasmus Summer Programme (2022)

Academic Research

Postdoctoral Researcher in Public Health

AcademicPublicationsNo photo

Profile

Product engineer with 6 years building B2B SaaS workflows across onboarding, analytics, billing, and collaboration tools. Strong in React, TypeScript, API integration, product analytics, and fast experimentation with designers, product managers, and customer-facing teams.

Experience

Product Engineer

Orbitly

2022 – Present

San Francisco, CA

Shipped self-serve onboarding flow that lifted activation from 42% to 61% across new workspace signups.

Built reusable React and TypeScript components for billing, invitations, usage limits, and team permissions.

Partnered with product and customer success to translate churn reasons into 14 prioritized product fixes.

Added event tracking and dashboards that helped teams compare funnel drop-off by segment and acquisition channel.

Frontend Engineer

Northstar Labs

2019 – 2022

Remote

Developed analytics workspace used by operations teams to monitor imports, validation errors, and workflow health.

Reduced key dashboard load time by 38% through query cleanup, caching, and component rendering improvements.

Worked with design system maintainers to standardize tables, filters, empty states, and accessibility patterns.

Associate Product Analyst

Mapline

2017 – 2019

Seattle, WA

Analyzed product usage and support tickets to identify onboarding friction for small-business customers.

Created SQL reports and lightweight prototypes that informed roadmap decisions for the mobile field team.

Product & Engineering Projects

Experiment Console

Designed and built an internal console for launching feature flags, reading experiment results, and documenting product decisions.

Usage Insights SDK

Created a small TypeScript SDK that normalized product events across web surfaces and reduced duplicated tracking code.

AI Support Triage Prototype

Prototyped an AI-assisted support queue that clustered incoming tickets by intent, plan type, and product area.

Technical Skills

React

TypeScript

Node.js

SQL

Product analytics

API integration

A/B testing

Feature flags

Design systems

Figma

Supabase

PostgreSQL

Accessibility

Customer discovery

Agile delivery

Education

BSc, Human Centered Design and Engineering

University of Washington

2017

Certifications

Product Analytics Certification - Amplitude Academy (2024)

AWS Cloud Practitioner - Amazon Web Services (2022)

Profile

Experience

Product Engineer

Orbitly

2022 – Present

San Francisco, CA

Shipped self-serve onboarding flow that lifted activation from 42% to 61% across new workspace signups.

Built reusable React and TypeScript components for billing, invitations, usage limits, and team permissions.

Partnered with product and customer success to translate churn reasons into 14 prioritized product fixes.

Added event tracking and dashboards that helped teams compare funnel drop-off by segment and acquisition channel.

Frontend Engineer

Northstar Labs

2019 – 2022

Remote

Developed analytics workspace used by operations teams to monitor imports, validation errors, and workflow health.

Reduced key dashboard load time by 38% through query cleanup, caching, and component rendering improvements.

Worked with design system maintainers to standardize tables, filters, empty states, and accessibility patterns.

Associate Product Analyst

Mapline

2017 – 2019

Seattle, WA

Analyzed product usage and support tickets to identify onboarding friction for small-business customers.

Created SQL reports and lightweight prototypes that informed roadmap decisions for the mobile field team.

Product & Engineering Projects

Experiment Console

Designed and built an internal console for launching feature flags, reading experiment results, and documenting product decisions.

Usage Insights SDK

Created a small TypeScript SDK that normalized product events across web surfaces and reduced duplicated tracking code.

AI Support Triage Prototype

Prototyped an AI-assisted support queue that clustered incoming tickets by intent, plan type, and product area.

Technical Skills

React

TypeScript

Node.js

SQL

Product analytics

API integration

A/B testing

Feature flags

Design systems

Figma

Supabase

PostgreSQL

Accessibility

Customer discovery

Agile delivery

Education

BSc, Human Centered Design and Engineering

University of Washington

2017

Certifications

Product Analytics Certification - Amplitude Academy (2024)

AWS Cloud Practitioner - Amazon Web Services (2022)

Tech Product

Product Engineer

Tech & productProjectsNo photo

Summary

Senior product designer with 8 years designing complex B2B and consumer workflows. Blends research, systems thinking, and polished interaction craft to ship products users trust.

Experienced in leading discovery, mentoring designers, and translating ambiguous business goals into measurable product outcomes.

Experience

Senior Product Designer

Northstar Health-London, UK

2022 – Present

Led redesign of patient onboarding, increasing completed registrations by 34% and reducing support tickets by 21%.

Created design system foundations now used by 11 product squads across web, iOS, and clinician tools.

Facilitated research with 42 patients and clinicians to map trust gaps in appointment and prescription flows.

Mentored three mid-level designers through critique rituals, portfolio reviews, and promotion planning.

Product Designer

Fable Labs-Remote

2019 – 2022

Designed collaboration features adopted by 68% of weekly active teams within six months of launch.

Partnered with engineering on accessibility improvements that brought core workflows to WCAG AA coverage.

Built interactive prototypes used to validate pricing, permissions, and team setup concepts.

UX Designer

Monzo-London, UK

2016 – 2019

Owned in-app help improvements that reduced repeated customer contacts by 18%.

Designed joint account onboarding and card controls for early-stage consumer banking products.

Education

BA, Graphic Design

2016

Central Saint Martins

Skills

Product strategy

Design systems

Interaction design

User research

Figma

Accessibility

Prototyping

Workshop facilitation

Mentoring

Certifications

UX Certification - Nielsen Norman Group (2021)

Design Leadership - Design Dept. (2023)

Summary

Senior product designer with 8 years designing complex B2B and consumer workflows. Blends research, systems thinking, and polished interaction craft to ship products users trust.

Experienced in leading discovery, mentoring designers, and translating ambiguous business goals into measurable product outcomes.

Experience

Senior Product Designer

Northstar Health-London, UK

2022 – Present

Led redesign of patient onboarding, increasing completed registrations by 34% and reducing support tickets by 21%.

Created design system foundations now used by 11 product squads across web, iOS, and clinician tools.

Facilitated research with 42 patients and clinicians to map trust gaps in appointment and prescription flows.

Mentored three mid-level designers through critique rituals, portfolio reviews, and promotion planning.

Product Designer

Fable Labs-Remote

2019 – 2022

Designed collaboration features adopted by 68% of weekly active teams within six months of launch.

Partnered with engineering on accessibility improvements that brought core workflows to WCAG AA coverage.

Built interactive prototypes used to validate pricing, permissions, and team setup concepts.

UX Designer

Monzo-London, UK

2016 – 2019

Owned in-app help improvements that reduced repeated customer contacts by 18%.

Designed joint account onboarding and card controls for early-stage consumer banking products.

Education

BA, Graphic Design

2016

Central Saint Martins

Skills

Product strategy

Design systems

Interaction design

User research

Figma

Accessibility

Prototyping

Workshop facilitation

Mentoring

Certifications

UX Certification - Nielsen Norman Group (2021)

Design Leadership - Design Dept. (2023)

Aurora

Senior Product Designer

PremiumDesign rolesPhoto optional

Profile

Staff software engineer with 10+ years building distributed systems, payment infrastructure, and developer platforms. Strong record of improving reliability, reducing latency, and guiding teams through pragmatic architecture decisions that support product velocity.

Experience

Staff Software Engineer

Orbit Payments

San Francisco, CA

2021 – Present

Designed routing platform processing USD 4.2B monthly payment volume across 18 acquiring partners.

Reduced checkout p99 latency by 41% through shard balancing, queue tuning, and contract-level tracing.

Led migration from monolith billing jobs to event-driven workflows with zero missed settlement windows.

Mentored nine engineers and created architecture review templates now used by all platform teams.

Senior Backend Engineer

NotionForge

Remote

2018 – 2021

Owned real-time sync service supporting 2.5M collaborative workspaces.

Migrated core document storage to Postgres partitions without customer-facing downtime.

Rebuilt on-call practices, reducing actionable alerts by 38% while improving incident response time.

Software Engineer

Cloudlayer

Austin, TX

2015 – 2018

Built edge cache invalidation APIs serving high-volume enterprise customers.

Introduced service-level dashboards that made latency regressions visible during deploys.

Education

BS, Computer Science

University of California, Berkeley

2015

Certifications

Certified Kubernetes Administrator - CNCF (2022)

AWS Solutions Architect Professional - Amazon Web Services (2021)

Skills

TypeScript

Postgres

Kafka

Kubernetes

gRPC

Distributed systems

Observability

Incident response

Profile

Experience

Staff Software Engineer

Orbit Payments

San Francisco, CA

2021 – Present

Designed routing platform processing USD 4.2B monthly payment volume across 18 acquiring partners.

Reduced checkout p99 latency by 41% through shard balancing, queue tuning, and contract-level tracing.

Led migration from monolith billing jobs to event-driven workflows with zero missed settlement windows.

Mentored nine engineers and created architecture review templates now used by all platform teams.

Senior Backend Engineer

NotionForge

Remote

2018 – 2021

Owned real-time sync service supporting 2.5M collaborative workspaces.

Migrated core document storage to Postgres partitions without customer-facing downtime.

Rebuilt on-call practices, reducing actionable alerts by 38% while improving incident response time.

Software Engineer

Cloudlayer

Austin, TX

2015 – 2018

Built edge cache invalidation APIs serving high-volume enterprise customers.

Introduced service-level dashboards that made latency regressions visible during deploys.

Education

BS, Computer Science

University of California, Berkeley

2015

Certifications

Certified Kubernetes Administrator - CNCF (2022)

AWS Solutions Architect Professional - Amazon Web Services (2021)

Skills

TypeScript

Postgres

Kafka

Kubernetes

gRPC

Distributed systems

Observability

Incident response

Meridian

Staff Software Engineer

StructuredCareer growthPhoto optional

Summary

Marketing executive with 12 years scaling B2B SaaS companies from Series A through global expansion.

Builds brand, demand generation, lifecycle, and communications teams that operate with product discipline and clear revenue accountability.

Experience

Vice President, Marketing- Vela Analytics

2021 – Present

New York, NY

Grew qualified inbound pipeline from USD 18M to USD 112M by repositioning around revenue intelligence use cases.

Built 28-person marketing organization across brand, growth, product marketing, content, and operations.

Launched category campaign that generated 31M impressions and influenced 46 enterprise opportunities.

Introduced lifecycle programmes that increased free-to-paid conversion by 29% within two quarters.

Director of Brand and Communications- AtlasPay

2017 – 2021

San Francisco, CA

Led global brand refresh across web, sales collateral, events, and executive communications.

Scaled annual customer conference from 1,400 to 9,800 attendees while keeping NPS above 62.

Created analyst relations programme that helped secure leadership placement in two market reports.

Head of Growth- Intercomet

2014 – 2017

Dublin, Ireland

Owned self-serve acquisition funnel and increased monthly recurring revenue contribution from 14% to 39%.

Hired first growth marketing team and introduced campaign experimentation cadence.

Skills

Positioning

Demand generation

Product marketing

Lifecycle marketing

Brand strategy

Communications

Marketing operations

Executive leadership

Revenue analytics

Education

MBA, Marketing and Strategy2014

Columbia Business School

Certifications

Growth Series - Reforge

2020

CMO School - Pavilion

2022

Sofia Romano

VP of Marketing

sofia.romano@example.com|+1 212 555 0167|New York, NY|linkedin.com/in/sofiaromano

Summary

Marketing executive with 12 years scaling B2B SaaS companies from Series A through global expansion.

Builds brand, demand generation, lifecycle, and communications teams that operate with product discipline and clear revenue accountability.

Experience

Vice President, Marketing- Vela Analytics

2021 – Present

New York, NY

Grew qualified inbound pipeline from USD 18M to USD 112M by repositioning around revenue intelligence use cases.

Built 28-person marketing organization across brand, growth, product marketing, content, and operations.

Launched category campaign that generated 31M impressions and influenced 46 enterprise opportunities.

Introduced lifecycle programmes that increased free-to-paid conversion by 29% within two quarters.

Director of Brand and Communications- AtlasPay

2017 – 2021

San Francisco, CA

Led global brand refresh across web, sales collateral, events, and executive communications.

Scaled annual customer conference from 1,400 to 9,800 attendees while keeping NPS above 62.

Created analyst relations programme that helped secure leadership placement in two market reports.

Head of Growth- Intercomet

2014 – 2017

Dublin, Ireland

Owned self-serve acquisition funnel and increased monthly recurring revenue contribution from 14% to 39%.

Hired first growth marketing team and introduced campaign experimentation cadence.

Skills

Positioning

Demand generation

Product marketing

Lifecycle marketing

Brand strategy

Communications

Marketing operations

Executive leadership

Revenue analytics

Education

MBA, Marketing and Strategy2014

Columbia Business School

Certifications

Growth Series - Reforge

2020

CMO School - Pavilion

2022

Atelier

VP of Marketing

EditorialCreative leadershipPremium

Summary

Operations director with 14 years leading regional logistics, service delivery, and process improvement across fast-growth consumer and professional services businesses.

Experienced in building scalable operating rhythms, managing multi-country teams, and improving customer outcomes while controlling cost.

Experience

Director of Operations - Crescent Mobility

2020 – Present

Dubai, UAE

Lead 180-person operations team across UAE, Saudi Arabia, and Qatar with responsibility for service quality and cost.

Reduced average fulfilment time by 27% by redesigning workforce planning, dispatch rules, and inventory handoffs.

Implemented weekly business review cadence that improved visibility into SLA misses, staffing, and vendor issues.

Negotiated logistics contracts delivering USD 2.4M annual savings without reducing service coverage.

Senior Operations Manager - CareBridge Clinics

2016 – 2020

Abu Dhabi, UAE

Opened six outpatient clinics and standardized patient intake, scheduling, and billing workflows.

Improved patient satisfaction from 4.1 to 4.7 through staff coaching and queue-management changes.

Managed cross-functional project portfolio covering compliance, procurement, and digital transformation.

Process Improvement Lead - Majid Retail Group

2012 – 2016

Dubai, UAE

Led Lean projects that cut stock reconciliation errors by 35% across 42 stores.

Trained frontline managers on root-cause analysis, visual management, and SOP ownership.

Skills

Operations strategy

Service delivery

Process improvement

Regional team leadership

Vendor management

Workforce planning

SLA management

Lean operations

Budget ownership

Education

BBA, Operations Management2012

American University of Beirut

Certifications

Lean Six Sigma Green Belt - IASSC

2018

Project Management Professional - PMI

2021

Summary

Operations director with 14 years leading regional logistics, service delivery, and process improvement across fast-growth consumer and professional services businesses.

Experienced in building scalable operating rhythms, managing multi-country teams, and improving customer outcomes while controlling cost.

Experience

Director of Operations - Crescent Mobility

2020 – Present

Dubai, UAE

Lead 180-person operations team across UAE, Saudi Arabia, and Qatar with responsibility for service quality and cost.

Reduced average fulfilment time by 27% by redesigning workforce planning, dispatch rules, and inventory handoffs.

Implemented weekly business review cadence that improved visibility into SLA misses, staffing, and vendor issues.

Negotiated logistics contracts delivering USD 2.4M annual savings without reducing service coverage.

Senior Operations Manager - CareBridge Clinics

2016 – 2020

Abu Dhabi, UAE

Opened six outpatient clinics and standardized patient intake, scheduling, and billing workflows.

Improved patient satisfaction from 4.1 to 4.7 through staff coaching and queue-management changes.

Managed cross-functional project portfolio covering compliance, procurement, and digital transformation.

Process Improvement Lead - Majid Retail Group

2012 – 2016

Dubai, UAE

Led Lean projects that cut stock reconciliation errors by 35% across 42 stores.

Trained frontline managers on root-cause analysis, visual management, and SOP ownership.

Skills

Operations strategy

Service delivery

Process improvement

Regional team leadership

Vendor management

Workforce planning

SLA management

Lean operations

Budget ownership

Education

BBA, Operations Management2012

American University of Beirut

Certifications

Lean Six Sigma Green Belt - IASSC

2018

Project Management Professional - PMI

2021

Executive Minimal

Operations Director

ExecutiveSenior rolesMinimal

Summary

Senior brand designer and art director with 9 years creating identity systems for technology, culture, and lifestyle brands.

Combines sharp typography, visual storytelling, and practical rollout systems so brands look distinctive across product, web, campaigns, and events.

Experience

Senior Brand Designer - Raycast Studio

2022 – Present

Lisbon, Portugal

Refreshed visual identity across product launch, website, social templates, and event environments.

Built 70-asset campaign system that helped increase launch engagement by 48% year over year.

Art directed product film and photography toolkit used across sales, investor, and hiring channels.

Partnered with product design to align iconography, illustration, and motion with brand principles.

Brand Designer - Studio North

2018 – 2022

London, UK

Created identity systems for 16 clients across fintech, publishing, hospitality, and climate technology.

Led type selection and layout system for award-winning editorial rebrand.

Produced brand guidelines, launch kits, and production files for global client teams.

Graphic Designer - Mother Design

2015 – 2018

London, UK

Supported naming, identity, packaging, and campaign work for arts and consumer brands.

Prepared print, signage, and digital assets for multi-channel launches.

Skills

Identity systemsTypographyArt directionCampaign designMotion conceptsFigmaAdobe CCBrand guidelinesPrint production

Education

MA, Visual Communication2015

Royal College of Art

Certifications

Type Design Intensive — Type@Cooper (2020)

Summary

Senior brand designer and art director with 9 years creating identity systems for technology, culture, and lifestyle brands.

Combines sharp typography, visual storytelling, and practical rollout systems so brands look distinctive across product, web, campaigns, and events.

Experience

Senior Brand Designer - Raycast Studio

2022 – Present

Lisbon, Portugal

Refreshed visual identity across product launch, website, social templates, and event environments.

Built 70-asset campaign system that helped increase launch engagement by 48% year over year.

Art directed product film and photography toolkit used across sales, investor, and hiring channels.

Partnered with product design to align iconography, illustration, and motion with brand principles.

Brand Designer - Studio North

2018 – 2022

London, UK

Created identity systems for 16 clients across fintech, publishing, hospitality, and climate technology.

Led type selection and layout system for award-winning editorial rebrand.

Produced brand guidelines, launch kits, and production files for global client teams.

Graphic Designer - Mother Design

2015 – 2018

London, UK

Supported naming, identity, packaging, and campaign work for arts and consumer brands.

Prepared print, signage, and digital assets for multi-channel launches.

Skills

Identity systemsTypographyArt directionCampaign designMotion conceptsFigmaAdobe CCBrand guidelinesPrint production

Education

MA, Visual Communication2015

Royal College of Art

Certifications

Type Design Intensive — Type@Cooper (2020)

Creative Clean

Senior Brand Designer

ModernDesigner-friendlyColor accent

Experience

Senior Interior Designer

Wardiere Interiors

2021 – Present

London, UK

Led concept design and FF&E direction for 18 residential and boutique hospitality projects.

Prepared mood boards, material schedules, and client presentation decks that improved approval speed.

Coordinated with architects, contractors, and suppliers to protect design quality during delivery.

Architectural Designer

Larana Studio

2018 – 2021

Bath, UK

Produced planning drawings, interior elevations, and finish specifications for private homes.

Created lighting and storage concepts that improved usability in compact renovation projects.

Design Intern

Studio Showde

2016 – 2018

Bristol, UK

Supported site surveys, sample libraries, procurement tracking, and presentation preparation.

Built SketchUp models and presentation visuals for early client design reviews.

Education

BA2016

Bath School of Design

Certificate2020

Bordeaux Design Institute

About Me

Interior designer and architectural consultant with 7 years creating calm residential, hospitality, and boutique retail spaces. Known for warm material palettes, practical spatial planning, and polished client presentations that turn early concepts into buildable design packages.

Contact

+44 20 5555 0187

olivia.wilson@example.com

Bath, UK

oliviawilson.studio

linkedin.com/in/oliviawilson

Skills

Interior design

Space planning

SketchUp

AutoCAD

Material palettes

FF&E

Client presentations

Lighting concepts

Supplier coordination

Residential design

Certificates

NCIDQ Fundamentals (2022)

Sustainable Materials Workshop (2020)

Experience

Senior Interior Designer

Wardiere Interiors

2021 – Present

London, UK

Led concept design and FF&E direction for 18 residential and boutique hospitality projects.

Prepared mood boards, material schedules, and client presentation decks that improved approval speed.

Coordinated with architects, contractors, and suppliers to protect design quality during delivery.

Architectural Designer

Larana Studio

2018 – 2021

Bath, UK

Produced planning drawings, interior elevations, and finish specifications for private homes.

Created lighting and storage concepts that improved usability in compact renovation projects.

Design Intern

Studio Showde

2016 – 2018

Bristol, UK

Supported site surveys, sample libraries, procurement tracking, and presentation preparation.

Built SketchUp models and presentation visuals for early client design reviews.

Education

BA2016

Bath School of Design

Certificate2020

Bordeaux Design Institute

Blush

Interior Designer and Architect

CreativeBest with photoSoft style

Summary

Senior data analyst with 7 years turning product, marketing, and revenue data into decisions.

Strong in SQL, dbt, experimentation, dashboard design, and stakeholder storytelling.

Comfortable owning ambiguous questions from metric definition through final recommendation.

Experience

Senior Data Analyst - BrightCart

2021 – Present

Toronto, Canada

Built self-serve revenue analytics layer adopted by 80+ commercial and product stakeholders.

Led churn analysis that identified three high-risk cohorts and informed retention campaigns worth CAD 1.6M.

Designed experimentation readout process used for pricing, onboarding, and marketplace ranking tests.

Improved dashboard performance by 62% by refactoring dbt models and simplifying metric dependencies.

Product Analyst - Luma Health

2018 – 2021

Remote

Defined activation metrics and product funnels for patient booking and provider onboarding.

Partnered with PMs on A/B tests that increased weekly booking completion by 19%.

Created executive KPI dashboard for monthly operating reviews and investor reporting.

Business Intelligence Analyst - Maple Bank

2016 – 2018

Toronto, Canada

Automated regulatory reporting extracts and reduced manual reconciliation work by 12 hours per month.

Developed branch performance scorecards used by regional directors.

Skills

SQL

dbt

Looker

Python

Experimentation

Product analytics

Revenue metrics

Data modelling

Stakeholder storytelling

Contact

priya.raman@example.com

+1 646 555 0176

Toronto, Canada

linkedin.com/in/priyaraman

github.com/priyaraman

Education

BMath

University of Waterloo

2016

Certificates

dbt Analytics Engineering (2022)

Tableau Desktop Specialist (2019)

Summary

Senior data analyst with 7 years turning product, marketing, and revenue data into decisions.

Strong in SQL, dbt, experimentation, dashboard design, and stakeholder storytelling.

Comfortable owning ambiguous questions from metric definition through final recommendation.

Experience

Senior Data Analyst - BrightCart

2021 – Present

Toronto, Canada

Built self-serve revenue analytics layer adopted by 80+ commercial and product stakeholders.

Led churn analysis that identified three high-risk cohorts and informed retention campaigns worth CAD 1.6M.

Designed experimentation readout process used for pricing, onboarding, and marketplace ranking tests.

Improved dashboard performance by 62% by refactoring dbt models and simplifying metric dependencies.

Product Analyst - Luma Health

2018 – 2021

Remote

Defined activation metrics and product funnels for patient booking and provider onboarding.

Partnered with PMs on A/B tests that increased weekly booking completion by 19%.

Created executive KPI dashboard for monthly operating reviews and investor reporting.

Business Intelligence Analyst - Maple Bank

2016 – 2018

Toronto, Canada

Automated regulatory reporting extracts and reduced manual reconciliation work by 12 hours per month.

Developed branch performance scorecards used by regional directors.

Skills

SQL

dbt

Looker

Python

Experimentation

Product analytics

Revenue metrics

Data modelling

Stakeholder storytelling

Slate

Senior Data Analyst

Most versatileTwo-columnPhoto optional

Summary

Sales representative with 6 years building client relationships, managing renewal conversations, and guiding buyers through practical product decisions. Strong record of maintaining account trust, preparing clear follow-ups, and identifying expansion opportunities in competitive markets.

Work Experience

(2020 – 2023)

Sales Representative

Timmerman Industries

Chicago, IL

Owned relationships with corporate and mid-market clients across recurring service accounts.

Met with clients quarterly to review needs, renew services, and identify cross-sell opportunities.

Trained junior sales agents on follow-up cadence, product positioning, and account notes.

(2017 – 2019)

FMCG Sales Agent

Timmerman Industries

Chicago, IL

Visited corporate offices to present latest product ranges and seasonal promotions.

Built relationships with clients to maintain monthly sales goals and create new opportunities.

(2015 – 2017)

Sales Agent

Northline Distribution

Milwaukee, WI

Managed customer calls, order follow-ups, and product availability checks for field sales teams.

Prepared weekly account notes used by managers to review pipeline progress.

Projects

Renewal Playbook

Created a quarterly outreach checklist and customer notes format that improved renewal preparation.

Contact

+1 312 555 0189

donna.stroupe@example.com

Chicago, IL

linkedin.com/in/donnastroupe

Education

Borcelle University

Bachelor, Business Management

2020

Wardiere University

Diploma, Sales Management

2016

Skills

Client acquisition

B2B sales

Negotiation

Relationship management

Market analysis

Presentation skills

Networking

Problem solving

Time management

Account renewal

Certifications

Professional Sales Certificate - Sales Management Association (2021)

Contact

+1 312 555 0189

donna.stroupe@example.com

Chicago, IL

linkedin.com/in/donnastroupe

Education

Borcelle University

Bachelor, Business Management

2020

Wardiere University

Diploma, Sales Management

2016

Skills

Client acquisition

B2B sales

Negotiation

Relationship management

Market analysis

Presentation skills

Networking

Problem solving

Time management

Account renewal

Certifications

Professional Sales Certificate - Sales Management Association (2021)

Summary

Work Experience

(2020 – 2023)

Sales Representative

Timmerman Industries

Chicago, IL

Owned relationships with corporate and mid-market clients across recurring service accounts.

Met with clients quarterly to review needs, renew services, and identify cross-sell opportunities.

Trained junior sales agents on follow-up cadence, product positioning, and account notes.

(2017 – 2019)

FMCG Sales Agent

Timmerman Industries

Chicago, IL

Visited corporate offices to present latest product ranges and seasonal promotions.

Built relationships with clients to maintain monthly sales goals and create new opportunities.

(2015 – 2017)

Sales Agent

Northline Distribution

Milwaukee, WI

Managed customer calls, order follow-ups, and product availability checks for field sales teams.

Prepared weekly account notes used by managers to review pipeline progress.

Projects

Renewal Playbook

Created a quarterly outreach checklist and customer notes format that improved renewal preparation.

Donna Stroupe

Sales Representative

Summary

Work Experience

(2020 – 2023)

Sales Representative

Timmerman Industries

Chicago, IL

Owned relationships with corporate and mid-market clients across recurring service accounts.

Met with clients quarterly to review needs, renew services, and identify cross-sell opportunities.

Trained junior sales agents on follow-up cadence, product positioning, and account notes.

(2017 – 2019)

FMCG Sales Agent

Timmerman Industries

Chicago, IL

Visited corporate offices to present latest product ranges and seasonal promotions.

Built relationships with clients to maintain monthly sales goals and create new opportunities.

(2015 – 2017)

Sales Agent

Northline Distribution

Milwaukee, WI

Managed customer calls, order follow-ups, and product availability checks for field sales teams.

Prepared weekly account notes used by managers to review pipeline progress.

Projects

Renewal Playbook

Created a quarterly outreach checklist and customer notes format that improved renewal preparation.

Navy Banner

Sales Representative

Bold businessSales & operationsNo photo

Summary

Brand experience manager with 8 years shaping memorable customer journeys across beauty, lifestyle, and boutique hospitality.

Strong in campaign storytelling, retail activation, visual merchandising, and cross-functional launch planning from concept through measurement.

Experience

Brand Experience Manager

Maison Elara

2022 – Present

Paris, France

Led seasonal brand activations across 22 stores, improving launch-week footfall by 31%.

Built clienteling stories, retail toolkits, and staff briefing guides for fragrance and skincare launches.

Partnered with creative, ecommerce, and PR teams to align campaign visuals across physical and digital touchpoints.

Introduced post-event reporting template now used by regional teams to compare spend, reach, and conversion.

Visual Merchandising Lead

Atelier Vienne

2019 – 2022

Lyon, France

Designed window concepts, product storytelling moments, and boutique layouts for premium accessories collections.

Reduced installation rework by creating clearer fixture maps, material lists, and vendor handoff documents.

Coached store teams on visual standards and weekly refresh routines during high-traffic periods.

Marketing Coordinator

Luma Living

2016 – 2019

Nice, France

Coordinated social campaigns, influencer samples, showroom events, and local press appointments.

Maintained content calendar and performance notes for monthly brand reviews.

Skills

Brand storytelling

Retail activation

Visual merchandising

Campaign planning

Client experience

Launch toolkits

Event reporting

Creative direction

Stakeholder coordination

Luxury retail

Curriculum Vitae

Contact

+33 1 55 48 0192

maya.laurent@example.com

Paris, France

mayalaurent.co

linkedin.com/in/mayalaurent

Education

MSc, Fashion and Luxury Management

Institut Francais de la Mode

2016

BA, Communication

Universite Lyon 2

2014

Certificates

Luxury Brand Management - IFM Executive Education (2021)

Retail Experience Design - Design Council (2019)

Summary

Brand experience manager with 8 years shaping memorable customer journeys across beauty, lifestyle, and boutique hospitality.

Strong in campaign storytelling, retail activation, visual merchandising, and cross-functional launch planning from concept through measurement.

Experience

Brand Experience Manager

Maison Elara

2022 – Present

Paris, France

Led seasonal brand activations across 22 stores, improving launch-week footfall by 31%.

Built clienteling stories, retail toolkits, and staff briefing guides for fragrance and skincare launches.

Partnered with creative, ecommerce, and PR teams to align campaign visuals across physical and digital touchpoints.

Introduced post-event reporting template now used by regional teams to compare spend, reach, and conversion.

Visual Merchandising Lead

Atelier Vienne

2019 – 2022

Lyon, France

Designed window concepts, product storytelling moments, and boutique layouts for premium accessories collections.

Reduced installation rework by creating clearer fixture maps, material lists, and vendor handoff documents.

Coached store teams on visual standards and weekly refresh routines during high-traffic periods.

Marketing Coordinator

Luma Living

2016 – 2019

Nice, France

Coordinated social campaigns, influencer samples, showroom events, and local press appointments.

Maintained content calendar and performance notes for monthly brand reviews.

Skills

Brand storytelling

Retail activation

Visual merchandising

Campaign planning

Client experience

Launch toolkits

Event reporting

Creative direction

Stakeholder coordination

Luxury retail

Rose Muse

Brand Experience Manager

Client-facingBest with photoElegant

Summary

Clinical research coordinator with 6 years supporting Phase II and Phase III studies in oncology and digital therapeutics.

Experienced in patient recruitment, ethics submissions, site documentation, data quality, and cross-functional coordination with investigators, sponsors, and CRO partners.

Experience

Clinical Research Coordinator

Nordic Oncology Institute|Stockholm, Sweden

2021 – Present

Coordinate three active oncology trials across screening, consent, visit scheduling, and source documentation.

Improved patient visit adherence from 87% to 96% by redesigning reminder workflows and transport support.

Prepare ethics amendments, deviation reports, and monitoring responses in collaboration with PI and sponsor teams.

Trained five junior coordinators on GCP documentation, eCRF completion, and query resolution.

Research Assistant

Karolinska Digital Health Lab|Stockholm, Sweden

2018 – 2021

Supported digital therapeutics pilot study with 420 participants across recruitment and follow-up surveys.

Maintained REDCap database and reduced missing data rates by 24% through weekly quality checks.

Prepared literature summaries and study materials for investigator meetings.

Study Administrator

MedTrial Services|Uppsala, Sweden

2016 – 2018

Managed trial master file documentation and site communication for multi-site cardiovascular study.

Coordinated monitoring visit logistics and action-item tracking.

Skills

Good Clinical Practice

Patient recruitment

Ethics submissions

REDCap

eCRF queries

Trial documentation

Oncology studies

Site coordination

Data quality

Education

MSc, Public Health Sciences

Karolinska Institutet

2016

Certifications

ICH-GCP Training · TransCelerate BioPharma (2023)

Clinical Trial Management · Karolinska Institutet (2020)

Summary

Clinical research coordinator with 6 years supporting Phase II and Phase III studies in oncology and digital therapeutics.

Experienced in patient recruitment, ethics submissions, site documentation, data quality, and cross-functional coordination with investigators, sponsors, and CRO partners.

Experience

Clinical Research Coordinator

Nordic Oncology Institute|Stockholm, Sweden

2021 – Present

Coordinate three active oncology trials across screening, consent, visit scheduling, and source documentation.

Improved patient visit adherence from 87% to 96% by redesigning reminder workflows and transport support.

Prepare ethics amendments, deviation reports, and monitoring responses in collaboration with PI and sponsor teams.

Trained five junior coordinators on GCP documentation, eCRF completion, and query resolution.

Research Assistant

Karolinska Digital Health Lab|Stockholm, Sweden

2018 – 2021

Supported digital therapeutics pilot study with 420 participants across recruitment and follow-up surveys.

Maintained REDCap database and reduced missing data rates by 24% through weekly quality checks.

Prepared literature summaries and study materials for investigator meetings.

Study Administrator

MedTrial Services|Uppsala, Sweden

2016 – 2018

Managed trial master file documentation and site communication for multi-site cardiovascular study.

Coordinated monitoring visit logistics and action-item tracking.

Skills

Good Clinical PracticePatient recruitmentEthics submissionsREDCapeCRF queriesTrial documentationOncology studiesSite coordinationData quality

Education

MSc, Public Health Sciences

Karolinska Institutet

2016

Certifications

ICH-GCP Training · TransCelerate BioPharma (2023)

Clinical Trial Management · Karolinska Institutet (2020)

Prism

Clinical Research Coordinator

Tech & healthcareModernPhoto optional

Profile

Customer success leader with 8 years managing onboarding, adoption, renewals, and expansion for B2B software customers. Strong record of reducing churn, building scalable playbooks, and coaching CSM teams to become trusted commercial partners.

Contact

+44 161 555 0151

omar.alfayed@example.com

Manchester, UK

linkedin.com/in/omaralfayed

Education

BA, Business Management

University of Manchester

2015

Work Experience

LedgerFlow

Customer Success Lead

2021 – Present

Lead a team of eight CSMs managing GBP 18M ARR across mid-market and enterprise accounting customers.

Improved gross revenue retention from 88% to 95% by introducing health scoring and risk-review rituals.

Built onboarding programme that reduced time-to-first-value from 42 days to 19 days.

Partnered with sales on expansion motions that generated GBP 3.1M in upsell pipeline during FY25.

Worknest

Senior Customer Success Manager

2018 – 2021

Managed 72 strategic accounts and consistently maintained NRR above 118%.

Created quarterly business review template adopted across the EMEA success organisation.

Coached new CSMs on discovery, renewal planning, and executive stakeholder mapping.

PeopleOps Cloud

Implementation Consultant

2015 – 2018

Delivered HRIS implementations for 45 customers across retail, education, and professional services.

Documented repeatable onboarding steps that shortened average implementation effort by 16%.

Skills

Customer success

Renewals

Onboarding

Health scoring

QBRs

Churn reduction

Team coaching

Salesforce

Gainsight

Certifications

Customer Success Manager Level 2 — SuccessCOACHING (2022)

SaaS Metrics for Customer Success — Winning by Design (2021)

Contact

+44 161 555 0151

omar.alfayed@example.com

Manchester, UK

linkedin.com/in/omaralfayed

Education

BA, Business Management

University of Manchester

2015

Profile

Work Experience

LedgerFlow

Customer Success Lead

2021 – Present

Lead a team of eight CSMs managing GBP 18M ARR across mid-market and enterprise accounting customers.

Improved gross revenue retention from 88% to 95% by introducing health scoring and risk-review rituals.

Built onboarding programme that reduced time-to-first-value from 42 days to 19 days.

Partnered with sales on expansion motions that generated GBP 3.1M in upsell pipeline during FY25.

Worknest

Senior Customer Success Manager

2018 – 2021

Managed 72 strategic accounts and consistently maintained NRR above 118%.

Created quarterly business review template adopted across the EMEA success organisation.

Coached new CSMs on discovery, renewal planning, and executive stakeholder mapping.

PeopleOps Cloud

Implementation Consultant

2015 – 2018

Delivered HRIS implementations for 45 customers across retail, education, and professional services.

Documented repeatable onboarding steps that shortened average implementation effort by 16%.

Skills

Customer success

Renewals

Onboarding

Health scoring

QBRs

Churn reduction

Team coaching

Salesforce

Gainsight

Certifications

Customer Success Manager Level 2 — SuccessCOACHING (2022)

SaaS Metrics for Customer Success — Winning by Design (2021)

Horizon

Customer Success Lead

Customer successTimelinePhoto optional

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